HostMonster has 100% US support out of Utah and they are sooo patient, lol! That was one of the major things I tested for in advance of signing up anywhere. I didn’t know my a** from my elbow back then and absolutely knew I would have questions & issues that I wouldn’t necessarily be able to even explain coherently, yet would still need someone to figure out what I was asking and then figure out how to help, lol! Boy, were they terrific about dealing with this type of situation from me,over & over & over!

They will even do what you need done for you, if you tell them you’re not sure you understand the answer they give. Or if you tell them you want to learn how to do it yourself, they’ll walk you through it click by click right with you.

I’ve even called them up and read them instructions I was reading somewhere, that I had absolutely no comprehension of, and they would listen, explain it to me, and then do it for me! They’ll even go so far as to go do research through the WP pluin repository to see if they can find things that will help with what you’re trying to do.

There doesn’t seem to be any limits or boundaries to what they’ll help with, lol! One day I may just ask them why my check engine light keeps coming on when I start my truck, lol!

Another thing they offer that I found to be a major cost saver is that they have free shared SSL that works perfect for the now required HTTPS for Facebook apps, which is the only thing I need it for. Once they understood what I was trying to do, they told me about their free solution so I wouldn’t have to pay a bunch of money just to iFrame my site into my FB page, and then hooked it up for me in two minutes flat.

OMG am I glad I did my research & my “patience factor” testing of hosts before I committed to 3 years with anyone!

I simply can’t say enough about their service and their support team! If other companies in America had this kind of support their wouldn’t be nearly as many angry people running around, lol!

I absolutely LOVE HostMonster.

My site has never been down. No problems ever. Hope I didn’t just jinx myself. Hostgator all the way.

I let my domain registrar talk me into hosting a domain (I bought it there) and, while it was okay, the customer service wasn’t as good. I transferred to Hostgator as soon as the year expired.

Personally, I switched from Host Gator to Hawk Host a few years ago. Am still happy with HH, technically and customer-support-wise.

I’ve used “Host-The-Name” for ages now and have a reseller account with them.

I also use them for my Face-Book hosting on a dedicated IP with ssl.

Their tech support is always fast and they don’t ignore “stupid questions” when I need help or I’ve made a mess of something.

I also use other hosting just for backups and to avoid the “all your eggs in one basket” trap which can really catch you out.

All the best

Ian McLaren
Rutherglen
Scotland

Glennette Goodbread, Owner
Premium Web Design and Hosting